Contact Us
Customer Care Services
We're here to help! Reach out to our dedicated customer care team for any questions, service requests, or support you need with your Toshiba air conditioning systems.
TOSHIBA AIR CONDITIONING - INDIA HEADQUARTERS
Carrier Airconditioning & Refrigeration Limited
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Narsinghpur,
Kherki Daula Post,
Gurgaon - 122 004
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Telephone
+91 - 124 - 482 5500
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Fax
+91 - 124 - 237 2230
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For sales
info@toshibaac.in
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For service
customersupport@carrier.com
Service Helpline Number
1800 3000 3545
Bhubaneswar
Carrier Airconditioning & Refrigeration Ltd
Office No. : 3, 1st Floor, Block: 1st,
BMC Bhawani Commercial Complex,
Saheed Nagar,
Bhubaneswar-751007
Kolkata
Carrier Airconditioning & Refrigeration Ltd
Bengal Intelligent Park, Building- Delta
4th Floor, Block EP&GP, Sector – V
Salt Lake Electronics Complex
Kolkata – 700 091
Tel: 33- 40524343
Patna
Carrier Airconditioning & Refrigeration Ltd
304, Capital Tower, Block A, Fraser Road,
Patna: – 800001
Tel – 9931199442
Chandigarh
Carrier Airconditioning & Refrigeration Ltd
SCO-196-197 4th Floor Sector-34 A,
Chandigarh – 160 022
Tel.0172-5007549-50
Ghaziabad
Carrier Airconditioning & Refrigeration Ltd
Shop No- 142-144
1st Floor, Mahagun Metro Mall
Vaishali
Ghaziabad- 201010
Gurgaon
Carrier Airconditioning & Refrigeration Ltd
Iffco Complex, Plot No-3,
Floor No.7, Sector-32,
Gurgaon – 122002.
Tel: 0141-4056666
Fax:-0124 – 2706001
Jaipur
Carrier Airconditioning & Refrigeration Ltd
Office No-120, First Floor, Metropolis
Purani Chungi, Ajmer Road
Jaipur-302019
Ph No-0141-6612022
Lucknow
Carrier Airconditioning & Refrigeration Ltd
Unit No.402 B & 403, 4th floor,
Shalimar Square, 126/3 B B.N.Road, Lalbagh,
Lucknow-226001
Telephone No.:- 0522-2202346, 2230598
Fax:-0522-2230050
Raipur
Carrier Airconditioning & Refrigeration Ltd
Office No 511, 5th Floor,
Magneto The Mall, NH – 06, Labhandi,
Raipur – 492001, Chhatisgarh
Contact : Vijay Subbarayalu – 9111001244
Bangalore
Carrier Airconditioning & Refrigeration Ltd
3rd Floor, Block III, Prestige Blue Chip,
#9, Hosur Road
Bangalore – 560 103
Tel: – 080-43442000
Fax:-080 -41321222
Chennai
Carrier Airconditioning & Refrigeration Ltd
Temple Steps, 9th Floor
184 – 187, Anna Salai
Little Mount
Chennai – 600 096
Tel:- 044 -66448888
Hyderabad
Carrier Airconditioning & Refrigeration Ltd
#6-3-1090, 4th Floor
TSR Towers, A-Block,
Rajbhavan Road. Somajiguda,
Hyderabad – 500082.
Phone No. 040 – 41100222 (Board Line).
Vijayawada
Carrier Airconditioning & Refrigeration Ltd
Shri Chakra Towers,
D.No.: 73-1-10/1, Patamata Main Road,
Opp. Durga Mahal, Vijayawada – 520010
Andhra Pradesh, India
Coimbatore
Carrier Airconditioning & Refrigeration Ltd
Shivas Complex
263/5, Mettupalayam Road
Coimbatore – 641 043
Tel:-0422- 4384151, 4385403
Telfax:-0422-2436485
Cochin
Carrier Airconditioning & Refrigeration Ltd
2nd Floor, Door No. 62/5543,
C5, Vistaara, Canon Shed Road,
Colombo Junction, Ernakulam-682011
Kerala, India
Mumbai
Carrier Airconditioning & Refrigeration Ltd
UTC CCS Products
Unit No.4, 2nd Floor, Phoenix Market City,
15 L.B.S. Marg, Kurla West
Mumbai -400070
Tel:- 022- 61700700
Ahmedabad
Carrier Airconditioning & Refrigeration Ltd
401, 4th Floor, Shaan
Near . Sakar – 4 , Opp. Ellisbridge,
Ashram Road,
Ahmedabad – 380006
Tel:- 91-079-44820400
Pune
Carrier Airconditioning & Refrigeration Ltd
1st Floor Amar Synergy Building
Next to Vijay Sales & Sadhu Vaswani Chowk
Near Pune Railway Station
Pune-411001
Phone No: 020-67045100
Indore
Carrier Airconditioning & Refrigeration Ltd
MALOO-01, 303, PLOT NO 26,
SCHEME NO. 94,
ADJACENT TO VELOCITY
RING ROAD – INDORE 452010
Nagpur
Carrier Airconditioning & Refrigeration Ltd
Shop No 103, 1st Floor, Imperial Plaza,
Somwar Bazaar Road, Sitabuldi,
Nagpur – 440012
Maharashtra
Frequently Asked Questions
What is the service helpline number for Toshiba Air Conditioners?
You can reach our 24/7 service helpline at 1800 3000 3545 (toll-free). Our customer support team is always ready to assist you with any queries or service requests.
How do I schedule a service appointment?
What is covered under the warranty?
Toshiba air conditioners come with a comprehensive warranty covering manufacturing defects and component failures. The warranty period varies by model – typically 1 year on the complete unit and 5 years on the compressor. Please refer to your warranty card for specific terms and conditions.
How often should I service my air conditioner?
We recommend servicing your air conditioner at least twice a year – once before summer and once before winter. Regular maintenance ensures optimal performance, energy efficiency, and extends the lifespan of your unit.
What should I do if my AC is not cooling properly?
If your AC is not cooling effectively, first check if the air filters are clean and the outdoor unit is free from obstructions. Ensure the thermostat is set correctly. If the issue persists, please call our service helpline at 1800 3000 3545 for professional assistance.
Do you provide installation services?
Yes, we provide professional installation services through our authorized service network. For new installations, please contact your nearest branch office or call our helpline. Proper installation by certified technicians ensures optimal performance and warranty validity.
How can I find genuine spare parts?
Genuine Toshiba spare parts are available through our authorized service centers and dealers. To locate the nearest authorized service center, please contact our helpline at 1800 3000 3545 or email customersupport@carrier.com.
What are your office timings?
Our head office and branch offices are open Monday to Saturday from 9:00 AM to 6:00 PM. However, our service helpline (1800 3000 3545) is available 24/7 to assist you with any emergency or queries.